Clinique Suisse Montreux SA

Mariana Cyriaco Barbosa

6 months ago

Very disappointing experience. As a newcomer to Switzerland, I booked a gynecological appointment through the clinic’s online system and selected the only preventive option: “Consultation contrôle annuel.” Despite this, the clinic billed the visit as if it were for illness, later claiming I should have “specified” it was preventive — even though I had already chosen the preventive check-up option from their own site. The result was almost CHF 800 in bills (CHF 388 from the clinic and CHF 431 from Unilabs for Pap smear and STI tests). I have private insurance that would have covered nearly the entire cost if the coding had been correct. When I requested correction, the clinic refused unless I paid an extra administrative fee — effectively making the patient pay for their mistake. Update based on their reply: the problem was not with the insurance company nor the basic insurance. My Helsana COMPLETA would have covered the additional Unilabs tests and the consultation itself as a check up if they were classified as a check up in the invoice - as I had booked in their website. But everything was classified as a consultation- as if I had a symptom and went to the doctor because of that, which is not true. Because of this, the insurance does not want to cover as preventive measures. The clinic refused to correct the invoice, which is very frustrating.

evaursin

3 years ago

I give Clinique Suisse Montreux my best recommendations! Everything was top class from arrival to end! Friendly well educated doctors and nurses, with the newest equipment! I had an unforeseen issue that they helped me with straight away, and were able to get me an appointment for surgery just one day later! After surgery I woke up feeling well without any pain! All in all a great experience!

Christine Mwangi

2 years ago

Looking for the best gynaecologist?? Join this team. This is the best hospital I have ever been into. The staff are all qualified and skilled. The service is excellent they take care of you and the follow up is the best. Congrats to the everyone who made my surgery to be successful.